case study

Streamlining In-House Printing for Educational, Photography and Marketing Needs

How Oxbow and FUJIFILM enabled The Gem Lab to bring booklet production, marketing materials, and professional photography printing in-house with a single multifunction device.

The Gem Lab

Customer background

Founded in 2014, The Gem Lab has built a reputation for producing high-quality educational and creative materials, including booklets for students and brochures for clients. Alongside this core business, the company runs a side photography operation that demands professional-grade printing. As the business grew, so did the complexity and volume of its print requirements.

The Challenges

Despite steady growth, The Gem Lab faced mounting internal pressure from an increasingly complex set of printing needs. The business was outsourcing key projects such as booklets for students and brochures for clients, while its side photography venture required professional-quality prints that existing equipment struggled to deliver.

This reliance on external suppliers had consequences that were not always obvious at first: delays in turnaround, increased costs, and limited control over final print quality. Managing these moving parts across suppliers made it difficult to deliver projects efficiently and consistently, revealing a clear need for a more capable, centralized solution.

The Oxbow & Fujifilm Solution

To address these challenges, Oxbow, in partnership with FUJIFILM, worked with The Gem Lab to identify more efficient ways to manage their printing in-house. Rather than continuing to rely on multiple external suppliers, Oxbow recommended consolidating all print requirements onto a single, high-quality machine. The solution centred on the deployment of a FUJIFILM Apeos C3570 fitted with a booklet maker — a device capable of handling the full breadth of The Gem Lab’s printing needs from one location, including student booklets, client brochures, professional photography prints, and internal marketing materials.

The FUJIFILM Apeos C3570 with a booklet maker – a high-quality printer capable of handling all their printing needs in-house, including school projects, side photography work, and internal marketing materials.

The Benefits

By bringing print production in-house, The Gem Lab gained an all-in-one setup covering school materials, photography, and marketing needs. The new solution improved control and print quality, eliminated dependence on external suppliers, and streamlined workflows for faster project completion.

Beyond solving the immediate challenges, the new capability opened up further possibilities: the business is now equipped to take on more diverse and complex printing projects than before, with greater confidence in quality and turnaround – all supported through the ongoing partnership between Oxbow and FUJIFILM.