CUSTOMER SUCCESS STORIES
Real Clients. Real Results.
Discover how businesses across South Africa use Oxbow’s tailored technology solutions to streamline operations, improve productivity and achieve lasting results – supported by responsive service and people they can rely on.
Explore Customer Reviews by Solution
Showing Printer customer stories ( 9 results )
- Telecoms & Printers
- School
Timour Hall Primary School
Wendy Buckley
“Timour Hall Primary School is really pleased with the services from Oxbow. Their telecoms keep everyone at our school connected, the printers are reliable and handle our needs well, and the network is fast and secure. The Oxbow team is always helpful and quick to respond. We highly recommend them!”
- Telecoms & Printers
- Business
Global Coffee
Collin Atterbury
“We are delighted to share our positive experience with Oxbow. After partnering with Oxbow for our document management, printing, and telecom needs, we have experienced nothing but smooth sailing. The Oxbow DOC-IT solution, combined with the installation of two Ricoh printers and the 3CX hosted telecommunications system, has boosted our workflow significantly. Special thanks to the installation team for their professionalism and expertise, ensuring a smooth setup. A big shoutout also goes to Brandon Phillips, the sales rep who went above and beyond to understand our needs and provide the right solutions. We highly recommend Oxbow for their service and outstanding support.”
- Printer
- Business
DOMUM
DOMUM
“Oxbow proudly supports premium brands like DOMUM, a leader in high-end kitchen design. As a client for over five years, their commitment to excellence aligns perfectly with ours. We recently completed a seamless printer installation at their admin office to boost document efficiency. Managed by Luke Herring, who began his journey with DOMUM as a junior, this partnership continues to grow through trust and consistent service.”
- Printers
- Business
Almex, GM
Christina Ogle
“I can’t thank Oxbow enough for their exceptional service. When we decided to invest in three Oxbow printers, we hoped for a smooth experience and what we got was beyond our expectations. Brandon’s prompt and knowledgeable assistance truly elevated our experience. Not only did he provide us with competitive prices on printers tailored to our specific needs, but he also orchestrated a seamless installation and setup process, ensuring zero disruption to our workflow. Thanks to his expertise, it feels like our operations have received a turbo boost – everything is now running effortlessly and efficiently. Almex wouldn’t hesitate to recommend Oxbow to anyone looking for top-notch printing.”
- Printer
- Business
Wilson & Maclagan
Linette Maritz
“We are pleased to share our positive experience with Oxbow regarding our recent purchase of the IM C300 printer. The entire process was handled with remarkable transparency and professionalism. Oxbow provided exactly what we needed with a high level of diligence and efficiency. We are excited about the future and look forward to building a long-term relationship with Oxbow. A special thank you to Dylan Carroll for his great support throughout this transaction. His efforts were greatly appreciated and contributed to a seamless experience.”
- Printers
- Business
VDP Distributors
VDP Distributors
“A huge thank you to Brandon and the Oxbow team! Outsourced marketing and admin printing had us dealing with wasted materials, delays, and frustration. Oxbow’s recommendation of the FUJIFILM C3570 with finisher transformed our workflow – bringing printing in-house, giving us full control, and allowing us to produce high-quality booklets, brochures, and branded materials on demand. This not only streamlined our operations but also created new revenue opportunities, enabling us to offer printing services to our new business customers. Thanks to Oxbow, our printing is now faster, smoother, and more professional than ever.”
- Printer
- Business
WNT Print Design
Janine
“Working with Oxbow has been such a positive experience for us. From the very beginning, Danru and Stephan were there every step of the way, offering guidance, support, and practical advice that made the whole process smooth and stress-free. The Fujifilm C2060 A3 Multifunction Colour Device has become an essential part of our daily work at WNT Designs. It delivers consistently high-quality prints, is easy to use, and fits perfectly into our workflow. Beyond the functionality of the device itself, we really appreciate the personal support and reliability of the Oxbow team – it’s comforting to know we can always reach out if we need assistance. We’re excited to continue working together and are grateful for the partnership and care Oxbow provides.”
- Telecoms & Printers
- Business
TAG Rugby
Stuart McConnel
“We have been a customer of Oxbow since 2009, and over the years they have consistently provided us with world-class customer service. Their team is responsive, reliable, and always goes the extra mile to ensure our business needs are met efficiently. Beyond just business, Oxbow has shown a genuine commitment to community upliftment by supporting our TAG Rugby initiative. Their involvement has made a meaningful difference, and we value their partnership both professionally and personally. We highly recommend Oxbow as a service provider and as a company that truly cares.”
- Printing
- Business
Auto King, Manager
Brad Du Plessis
“With Oxbow devices already in place, Auto King faced a significant rise in demand for printing services in 2023. Keen to boost our printing capabilities, Oxbow emerged with the perfect solution. The upgraded high-volume printers swiftly amplified our capacity, maintaining exceptional quality while reducing the cost per copy. Auto King confidently recommends Oxbow to businesses seeking a reliable company, to elevate their printing capabilities. Special thanks to Luke and his team.”
Showing Production Printer customer stories ( 6 results )
- Printers, Production
- Business
Blue Route Mall
Copy Express
“We’re proud to share that Copy Express – Blue Route Mall is officially home to South Africa’s first Fujifilm C750, installed by Oxbow. Jason and his team couldn’t be happier. With the C750, they can now print on thicker GSM stock, expand their offerings, and deliver even more value to their customers. “We’re absolutely over the moon. The C750 has opened new opportunities for us — we can take on more complex jobs, work faster, and offer our clients much more. It’s a real game changer. – Jason, Copy Express. At Oxbow, we’re thrilled to see our clients grow through innovation and quality solutions that set them apart.”
- Printers, Production
- Business
Campus Printing Solutions
Archie
“As a premier print, design and copy studio, we rely on equipment that delivers exceptional quality, consistency, and reliability for our clients. The Fujifilm SC285/S has exceeded our expectations. The print quality is outstanding, and the addition of the silver toner has opened exciting new creative opportunities for our customers. This capability allows us to produce premium, eye-catching print applications that help our clients brands stand out in a competitive market. The installation process was seamless, and the Oxbow team ensured that our staff were comfortable and confident in operating the equipment from day one. Their attention to detail, responsiveness, and after-sales support have been excellent throughout. We are extremely pleased with our investment and would confidently recommend Oxbow to any business looking for innovative print solutions, world-class equipment, and outstanding customer service.”
- Printers, Production
- Business
Copy Express Claremont
Heinrich van Rooyen
“I just wanted to let you know that your technicians are absolute legends! They were friendly, knowledgeable, and incredibly helpful throughout the whole process. They sorted out the issues with our shop printer and made sure everything is printing correctly again. The assistance and support they gave us was truly appreciated. Your team is fabulous – thank you so much!”
- Printers, Production
- Business
Castle Graphics
Tim Castle
“I just wanted to take a moment to express my heartfelt thanks and appreciation — not only to your entire Oxbow team. I’d like to make a special mention of Clint and Chris, the two engineers who is dedicated to Castle. These two gentlemen are absolutely amazing – always positive, friendly, and incredibly helpful. It’s not often that we take the time to share praise in this industry, and I know their job isn’t an easy one. So, I wanted to personally send this note of appreciation to you and say a massive thank you for the outstanding service and support your team continues to provide.”
- Printers, Production
- Business
Pinnacle Print & Import
Ziyaad Parker
“At Pinnacle Print and Import, quality and reliability are essential to the work we deliver. Our previous production printer struggled to produce the banner quality we needed while using excessive amounts of toner and increasing our running costs. Oxbow took the time to understand our business and recommended the Fujifilm ApeosPro C750 based on our production requirements. Since the installation, we’ve reduced our cost per copy by almost 50%, experienced far less downtime thanks to the high-yield toner, and consistently produce outstanding print quality across every job. The device has been reliable from day one, giving us complete confidence in our production. Oxbow has provided us with a device that delivers exceptional quality, efficiency and reliability. We can confidently take on any printing project, knowing we’ll produce outstanding results, from business cards to large corporate banners. The Fujifilm C750 has elevated the quality of our work and helped us continue growing our business.”
- Printer, Production
- Business
LPD
LPD
“The team is loving the bright colours, smooth finishes, and faster workflows. We’re proud to have made it happen. Special thanks to Luke Herring, Clint McCall, Team Oxbow, and Team Fujifilm for your dedication.”
Showing Solar customer stories (6 results)
- Solar
- School
Buren High School
Marwaan Shiri
“We are thrilled to share our positive experience with Oxbow. Our school recently had a solar system installed by Oxbow, which includes: A Sunsynk Inverter, 12 Sunsynk High Voltage Batteries and 60 Solar Panels. From start to finish, Oxbow was fantastic. Their team was knowledgeable, friendly, and made the whole process smooth and easy for us. The solar system works wonderfully. Our electricity costs has come down greatly. We are very happy with Oxbow. We highly recommend them to any school considering solar.”
- Solar
- Business
The Last Word
Steve Robertson
“To ensure our guests consistently enjoy high-quality living conditions around the clock, we engaged with Oxbow to guarantee an uninterrupted power supply. Oxbow has played a pivotal role in ensuring the happiness and comfort of all our guests. Thanks to their assistance in maintaining our 5-star hotel and travel ratings, we have already implemented Oxbow Solar/inverter deals in three of our branches: Constantia, Franschhoek, and Kommetjie. We look forward to continuing this amazing partnership with Oxbow and thank them for their top-quality service.”
- Solar
- Business
Optometrist
Louise & Kevin Phillips
“I had Oxbow Solar install a new solar system at my business, and I couldn’t be more pleased with the experience. From the initial consultation to the final setup, their team was professional, knowledgeable, and incredibly efficient. They took the time to explain every step of the process and answered all of my questions with patience. The installation was completed on time and the system has been performing well. I highly recommend Oxbow Solar for anyone considering a solar system.”
- Solar
- Business
Akila Foods CPT
Rocco Joubert
“I’m really pleased with the 5 KVA Backup Power Inverter and Battery Solution that Oxbow installed for us. The entire installation process was smooth and efficient. From the start, Oxbow was fantastic – their insights helped us make informed choices. The installation team was prompt, professional, and completed the job without any issues. Everything went as planned, and the system is working perfectly. A big thanks to Oxbow Converge and the Oxbow Solar crew for a job well done!”
- Solar
- Residential
Doctor's Practice
Marmol Stoltz
“Oxbow provided us with a solid backup power solution tailored exactly to our needs. Their professionalism was evident from start to finish, as they communicated every step of the way with complete transparency. Salesperson, Dylan Carroll, went above and beyond to ensure that not only our home but also our business could run efficiently on solar energy. We are incredibly satisfied with their service and the peace of mind it brings.”
- Solar
- Residential
Homeowner
Mr Oliver
“We’re thrilled with our brand-new Sunsynk all-in-one inverter and battery system! It’s made managing our home’s energy so much easier, reducing our electricity bills and keeping us powered during outages. A big thanks to Stefan and Chrissy from the installation team—they were fantastic, making the whole process smooth and stress-free. Their attention to detail really stood out! We couldn’t be happier with the system and the service.”
Showing Telecom customer stories ( 13 results )
- Telecoms & Printers
- School
Timour Hall Primary School
Wendy Buckley
“Timour Hall Primary School is really pleased with the services from Oxbow. Their telecoms keep everyone at our school connected, the printers are reliable and handle our needs well, and the network is fast and secure. The Oxbow team is always helpful and quick to respond. We highly recommend them!”
- Telecoms
- Business
Paarl
Mica
“We highly recommend Oxbow Telecoms to any business seeking reliable, cost-effective, and top-notch telecoms solutions. Thank you for transforming our communication systems and contributing to our success!”
- Telecoms & Printers
- Business
TAG Rugby
Stuart McConnel
“We have been a customer of Oxbow since 2009, and over the years they have consistently provided us with world-class customer service. Their team is responsive, reliable, and always goes the extra mile to ensure our business needs are met efficiently. Beyond just business, Oxbow has shown a genuine commitment to community upliftment by supporting our TAG Rugby initiative. Their involvement has made a meaningful difference, and we value their partnership both professionally and personally. We highly recommend Oxbow as a service provider and as a company that truly cares.”
- Telecoms
- Business
HG Travelling Services
Kieran Davidson
“HG Travelling Services has been using Oxbow’s telecom solutions for almost 2 years, and we are extremely satisfied with their exceptional service and support. Oxbow’s reliable network has ensured seamless connectivity, even during our peak travel seasons, which is crucial for our operations. Oxbow provided amazing customer service, always responding promptly and effectively to any questions, which minimised downtime. Oxbow’s innovative telecom solutions, including high-speed internet and secure communication, have kept us competitive and enhanced our service offerings. We highly recommend Oxbow for their reliable 3CX telecom solutions.”
- Telecoms
- Business
FenceZone
FenceZone
“On behalf of the FenceZone team, we want to say a big thank you for the excellent service provided by Oxbow Telecommunications. As a business specialising in fencing and gate solutions, having reliable communication is really important for our day-to-day operations. Your team arrived on time and handled everything professionally and efficiently, making sure our telecoms were up and running without any disruption. We really appreciate the responsiveness, attention to detail, and overall great service. We’d happily recommend Oxbow Telecommunications to any business looking for dependable connectivity.”
- Telecoms
- Business
Auto King, Manager
Brad Du Plessis
“I want to thank Oxbow for being absolute rockstars in upgrading our communication game. Investing in their telecommunications systems has been a game-changer for our team’s efficiency and connectivity. When integrating the 3CX phones, Oxbow’s expertise and guidance were spot-on. They helped us make decisions that fit our needs perfectly. And let’s talk about speed – those phones were up and running in no time. Oxbow’s commitment to top-notch service shone through. We have engaged Oxbow for printer and solar solutions, leveraging their expertise in delivering comprehensive technological solutions. We highly recommend Oxbow for their proficiency in telecoms systems and outstanding customer service.”
- Telecoms & Printers
- Business
Global Coffee
Collin Atterbury
“We are delighted to share our positive experience with Oxbow. After partnering with Oxbow for our document management, printing, and telecom needs, we have experienced nothing but smooth sailing. The Oxbow DOC-IT solution, combined with the installation of two Ricoh printers and the 3CX hosted telecommunications system, has boosted our workflow significantly. Special thanks to the installation team for their professionalism and expertise, ensuring a smooth setup. A big shoutout also goes to Brandon Phillips, the sales rep who went above and beyond to understand our needs and provide the right solutions. We highly recommend Oxbow for their service and outstanding support.”
- Telecoms
- Business
Intechem
Lyn Hermanus
“You really have an excellent and professional team. We are very happy with our new telephone system. Along with Dominique Baxter for being so professional and always following up on the paperwork, ensuring we understood the process. She even drove to our office to collect the signed documents to get the system up and running as soon as possible. Also, thank you to Voice Engineer, Tony Byne, who made it so easy for us to understand the system and is always available to answer any questions. Salesperson, Saalieg Joseph, went above and beyond to make our transition as smooth as possible. He consistently checked in to ensure everything was sorted out. I just want to commend Oxbow on the professional way the whole process of installing our new 3CX telephone system was handled.”
- Telecoms
- Business
Blackball
Roxanne du Plooy
“Oxbow has been nothing short of excellent! Tony’s professionalism, efficiency, and support have made working with them an absolute pleasure. Because of the great service we’ve received, I referred Oxbow to KDF – and I’m thrilled to hear they’ve since signed up. It’s fantastic knowing they’ll now benefit from the same outstanding service we’ve come to appreciate. Huge thanks to Tony and the entire Oxbow team!”
- Telecoms & Printers
- Business
Sporty Systems
Koos Brand
“Oxbow is a very experienced, helpful, and friendly company. Oxbow also has a very friendly after-sales service. When I phone reception, they get the correct division immediately to assist. Great work Oxbow, keep it up!”
- Telecoms
- Business
Superthene
Gail Gordon
“A huge thank you to Tony Byne and the incredible Telecoms Team at Oxbow for their outstanding support yesterday! After hours, I had an urgent issue — our new client in Florida, USA, needed to verify our banking details, but I couldn’t get through to them. I reached out to Tony, and without hesitation, he and the Oxbow Telecoms Team jumped in to help. Within minutes, Tony opened the international line, found the correct dialling code, and patiently stayed on the line until the call went through. Thanks to their professionalism and willingness to assist after hours, I was able to connect with our client and get the job done. Exceptional service like this is rare — thank you, Tony and the Oxbow Telecoms Team, for truly going the extra mile!”
- Telecoms
- Business
The Hague Primary School
Abigail Peterson
“Thanks to Oxbow, connecting with our school community has never been easier. We highly recommend them to any school looking to improve their communication! We’re thrilled with Oxbow’s Phone Systems at Hague Primary School! They’ve made communication a breeze for us. No more missed calls or confusing voicemails.”
- Telecoms
- Business
WPCC
Dean Hugo
“It’s partnerships like these that make Oxbow an invaluable asset to our Company. Their commitment to exceptional service is evident in every interaction. The Oxbow Telecoms Installation team, led by Antonio Byne, has consistently gone above and beyond to meet our needs. Since our relationship with Oxbow, there has been amazing service.”
Showing Security customer stories ( 4 results )
- CCTV
- Business
Southern Hospitality
Dylan De Vos
“As a supplier of furniture to hotels we needed a trusted supplier of CCTV solutions. We appointed Oxbow in 2021, a company that consistently provides exceptional client service. They promptly address any issues, questions, or concerns we have, maintaining our trust in them. The informative and responsive Oxbow team prioritises our needs over sales. We highly recommend Oxbow for all office requirements.”
- CCTV
- Business
Paarl Mica
Dries Coetzee
“Despite a few initial challenges, the level of customer service and the security reassurance we now have for our business far exceed our expectations. Thanks to Ryland’s efforts, the security system Oxbow provided us is now a reliable shield for our business. We have experienced a noticeable improvement in our overall security and surveillance capabilities. It is now a robust and integral part of our security infrastructure.”
- CCTV
- Business
Pon Steyn Motors
Arno Steyn
“A CCTV system is not just a security measure – it’s an investment in our business’s safety, productivity, and reputation. A deep commitment to the safety of our employees and customers. Oxbow emerged as the clear choice. Their team demonstrated a profound understanding of our unique security needs and provided a tailored solution perfectly aligned with our requirements. We now have clear, reliable surveillance footage that has proven invaluable in deterring potential incidents and providing critical evidence when needed. If you are considering Oxbow for your CCTV needs, I encourage you to make the same decision we did. They have proven themselves reliable and trustworthy partners in safeguarding our business.”
- CCTV
- Business
Peoples Food
Lizan Marais
“Our business relationship with Oxbow started when we implemented their switchboard telephone and printer solutions. Due to the increasing demand to secure our business, we installed their CCTV cameras. It is now safe to say that Oxbow is part of our office furniture! The team is always available to assist and has helped out both in and out of office hours. We are forever thankful for Oxbow’s efficient service and we highly recommend them.”
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OUR GREATEST ASSET.
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Staff Compliments
Experienced Professionals. Trusted Expertise.
Exceptional service starts with exceptional people. Read what our clients have to say about the consultants, engineers, technicians, project managers, and support teams who go above and beyond to deliver reliable solutions and outstanding customer service.
Luke Herring
Oxbow Omega Associate
“Luke looks after us and our account. He drops whatever he does to help us when we need anything.”
From Giovanni Asaro | GSA Traders
Sue Dunne
Senior Account Manager
“Oxbow is always a pleasure to work with. Sue and Justine are incredible and offer reliable, friendly, and prompt service. Thank you.”
From Jayde Mclaughlin | Air Comfort Company
All Staff
Oxbow Consumables
“I would like to put on record my compliments to your staff and your department for the professional and excellent service provided in the ordering of paper. Your team are always friendly and patient with my enquiries, supporting finding the best product and addressing the logistics. I commend their client liaison and expeditious and effective public relations. My rating is 5/5.”
From James Brummer Associates
Edmiran Hendricks
Oxbow Alpha’s Office Supervisor
“Edmiran can be isolated for her sterling performance and help, regardless of how toxic I can get. Please give Edmiran the credit she truly deserves; thanks!”
From Chris Meyer | Flash Components
Shaun Fortuin
OA Technical Manager
“Please thank Shaun, for the extra effort and staying after hours sorting out our printers last night. Printers are running smooth. Much appreciated. Thanks Shaun!”
From Karen November | Gascon
Brandon Phillips
Oxbow Sigma Franchise Director
“We first met Brandon with regards to replacing our printer. The service has been excellent to say the least, with follow up calls and making sure we were happy with the result. We are an Oxbow company now and will obviously recommend Brandon to anyone looking for a solution. It goes to show how one person can generate so much business by just plain old good service.”
From Jeremy Rothon | Gem Lab
Ezra Dampies
Nerve Centre Manager
“I wanted to commend Ezra Dampies. We received friendly and excellent customer service from him, and all our issues have been resolved.”
From Dwayne Brecht | wwf.org
William Jeftha
Senior Voice Engineer
“I want to express my sincere appreciation for the outstanding service William has provided. His dedication and commitment to excellence have not gone unnoticed, and his work has made a significant impact on our operations. His attention to detail, proactive communication, and unwavering professionalism set a high standard for what a supplier’s service should be. It is because of individuals like him that our partnership with Oxbow thrives.”
From Jacqui Bastick | GB Packaging
Antonio Byne
Senior PABX Engineer
“Since the inception of our relationship with Oxbow there has been nothing but awesome service. Tony has been invaluable with the transition and is always willing to assist us where he can. He is always willing to go the extra mile even if it’s not his department. This shows great commitment to service and is an awesome advertisement for Oxbow.”
From Deon Hugo | WPCC
Hannah Da Silva
Procurement Administrator
“I want to let you know about the exceptional service I experienced from Hannah this week. I am a one-man band with a device that went offline at 11 p.m. during a very important week when I needed it the most. Hannah was very helpful and friendly. She kept me looped in the whole way through the process. I could see she understood the gravity of the situation for me and went out of her way to be super-efficient. She is an asset to your organisation and has me raving (positively) about Oxbow’s service.”