Woman pressing a button on an office copier

case study

Bringing Specialised Media Printing In-House

How Oxbow and FUJIFILM helped STIKKA handle thick, specialised paper stock in-house, ending reliance on costly outsourced print runs.
STIKKA logo

STIKKA

Customer background

Established in 2010, STIKKA runs two kinds of work through the same shop. Walk-in customers arrive expecting to be served while they wait, and print-on-demand jobs come through alongside them. Both have to be handled on the same equipment, on the same day.

The Challenges

STIKKA handles two workflows that pull in different directions. Walk-in customers arrive expecting to be served while they wait, which makes speed and immediacy the priority. Print-on-demand work runs on a different rhythm, arriving as jobs rather than as people, but it competes for the same equipment and the same hours.

Running both through one shop means the device in the middle has to be genuinely versatile rather than optimised for either. It needs to handle print, scan, copy and document management as a matter of course, and it needs to move between a quick counter job and a queued print-on-demand run without becoming the bottleneck.

The Oxbow & Fujifilm Solution

Oxbow specified around the shop’s actual working pattern rather than around print volume alone. The requirement was a device flexible enough to serve two different workflows without either one waiting on the other. The FUJIFILM C3570 Multifunctional Printer was installed on that basis. It handles the full range of print, scan, copy and document management tasks, and it is suited to walk-in and print-on-demand workflows equally, which is the specific quality that matters in a shop where both arrive on the same day.

FUJIFILM C3570 Multifunctional Printer, a versatile device capable of handling a range of print, scan, copy, and document management tasks, suitable for both walk-in and print-on-demand workflows.

The Benefits

One device now covers both sides of the business. Counter work and print-on-demand jobs run through the same machine without the compromise that usually comes from specifying for one and tolerating the other. The practical gain in a shop this size is simplicity. There is one device to operate, one to maintain and one relationship behind it, which frees the team to concentrate on the customer in front of them rather than on the equipment, supported by the ongoing partnership between Oxbow and FUJIFILM.